The personal information collected (first name, last name, email address, and phone number) is necessary to respond to inquiries submitted via the contact form and to fulfill those requests. The legal basis for processing is ALTO’s legitimate interest in providing the requested assistance. The data is collected by ALTO, which is the data controller. It will be retained for the duration of the processing of your request, plus an additional two years for data with administrative value, under restricted access. The recipients of the data are the relevant department responsible for responding to your inquiry and the company’s sales manager. No data is transferred outside the European Union. In accordance with legal and regulatory provisions, particularly Regulation (EU) 2016/679 of 27 April 2016 (General Data Protection Regulation – GDPR), the data subject has the right to access, rectify, object to, restrict, or erase their personal data, within the limits of legal requirements. These rights can be exercised by email at: contact@altowatches.com or by post at: ALTO, GDPR Department, 53 avenue Montaigne, 75008 Paris, France.

If, after contacting us, you believe that your data protection rights are not being respected, you may lodge a complaint with the CNIL (French Data Protection Authority).